Shipping policy

At NorthernStride™, we are committed to delivering your order safely and as quickly as possible.

Processing Time

All orders are processed within 8–11 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information where available.

Estimated Shipping Time

Our standard shipping time is:

• 8–11 business days after dispatch

Please note that shipping times are estimates and may vary depending on your location, customs processing, carrier delays, weather conditions, or high-demand periods.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Promotional free shipping offers may apply on selected orders.

International Shipping

We currently ship to selected international destinations. Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Delayed or Lost Packages

While we work with trusted shipping partners, delays may occasionally occur. If your package has not arrived within the estimated timeframe, please contact us and we will assist you as quickly as possible.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly entered addresses.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our support team through NorthernStride™.